The Josh Bersin Company, a research and advisory company focused on HR and workforce strategies, has published a new high-impact report, Best Practices for HCM Excellence: The SAP SuccessFactors Edition, that showcases the best current global examples of HCM excellence using the SAP SuccessFactors Human Experience Management (HXM) Suite. By building on earlier research, the tactical and strategic methodology shared in this new report also allows for broad applicability beyond SAP SuccessFactors technology users. HCM technology, due to its cost and potential business impact, is one of the single largest investments an organization can make, yet many companies don't fully realize its expected value. This is because they are not using the platforms to their full potential, and/or their HR-related technology systems are too fragmented or limited in scope, restricting overall employee/workplace visibility, say Josh Bersin Company experts. Although many HCM best practices are determined at a strategic level, the role of technology can have a strong bearing on employers' awareness of the opportunities for improvement, the particular issues holding them back, and the levers for success in their respective organization.